Online Solutions have been very helpful to me, Roy and the team give an excellent service, have a very hands on approach and are easy to contact. They provide an immediate response to any problems and they resolve them very quickly.
Because they keep my website up-to-date we are getting lots more calls and Roy always keeps us up-to-date with any new ideas. We are very happy with the service Online Solutions provide and highly recommend them to others.
Heather Hume, Flowery Potters, Antrim
Online Solutions have been brilliant, very helpful. Easy to talk to, straight forward and always gives you a good understanding. Can get them instantly, always at the end of the phone to talk with.
I've had no problems with Online Solutions, but any other problems they were quick to sort out and quick in response.
We have definitely seen a change since we started working with Online Solutions, we are getting more hits on our website.
Craig Smith, Grange Road Motors, Cookstown, Co. Tyrone
We have always found Roy & the team most helpful, pleasant & always proactive, if left to Roy it will be done. Roy can explain things in a manner you can understand. Response time very good and always very helpful.
Had problems with emails however Roy had all the expertise to deal with all our problems and he worked very well with our IT person. We can see results coming through as initially set out and are very pleased with Online Solutions.
Andrew Gilpin, WHR Accountants, Armagh
"I am very pleased with the work done by Online Solutions so far. Our Beauty Salon website is doing better in the search engine rankings and we have taken a number of new clients as a result."
Richard McGregor, McGregor Chemist, Belfast
Richard McGregor, McGregor Beauty Salon, Belfast
"We have noticed a significant increase for leads which has gained extra business since using online solutions. Roy and Des have been very professional and have gone out of their way to help us."
Elmer Smyth, Smyth Window Systems, Portadown, Co Armagh
Feel free to mention my name to anyone Roy because you did a brilliant job and already I have had £17,000 of business from two people seeing my website on the side of my van! Since you did my website, I no longer need to walk round housing estates to try and drum up business, thanks to Online Solutions!
Henry Brady. Myre Garden Maintenance, Coalisland, Co Tyrone
I'm very happy with the whole process; it was seamless from initial enquiry to handing over. The whole thing only took about half a dozen phone calls. I used to have an all singing all dancing website which cost a fortune and I didn't really need one so fancy. The attraction to Roy's solution was the simplicity, the TxtSolution service and the low cost. The website looks good and provides the web presence I need at a low cost. Roy provided the bare bones of the site and I fleshed it out with our content. We can now add to and amend our website easily ourselves using ctrlcube. I initially found this difficult - I had read through the user guide but wasn't sure what to do so I phoned Roy and he talked me through it - I now find it very easy! I'm also am very impressed with the TxtSolution service and our focus has been to increase our customer database. We now regularly send texts to customers on our database therefore keeping our store and services in our customers' minds.
John McWhinney, Snappy Snaps, Lisburn, Co Antrim, www.facebook.com/SnappySnapsLisburn
Online Solutions took the hassle out of setting up a Facebook page and the end result was a very professional one and one that we were very pleased with. Roy and his team suggested layouts, banners etc and gave us various different options which resulted in a pleasing look & feel.
Richard Wright, LetsRent NI, Lisburn, Co Antrim
Roy was very helpful giving us guidance and ideas for our website content and graphics. It was a straightforward enough process and I'm pleased with the results. I often edit our Facebook site and find it very easy to do. We haven't used coupons or anything yet. We know the Facebook site gives us a lot of good exposure.
Paul Elliott, Killeen Hardware, Armagh, www.facebook.com/KilleenHardware
Roy visited me in the shop and it all started from there! I found the whole process very easy and straightforward. Roy and the team got on with things very quickly, they were always on the phone or emailing to make sure things kept progressing. My calls with queries were always answered and sorted quickly. Very quick, organised - where as other companies would probably have been more lackadaisical. I'm very pleased with the quality of site content. I haven't yet used the ctrlcube function but I'm keen to get going, just haven't found the time yet. I want to upload videos onto our site when I've time! Roy's associate Elaine has produced some videos showing how to gain new customers, I've been watching them and they're really good.
John Kelly, Kellys Fruit and Veg, Lisburn, Co Antrim. www.kellysfruitandveg.com, www.facebook.com/KellysFruitandVeg
I'm happy with our website, it's not an online shop but it gives us a web presence. I'm really happy with the content and graphics. I'm not very computer literate so needed things explained simply - Roy has done his best to help me with any queries I had. Online Solutions provided me with a Facebook site and I'm learning to upload photos and text to it.
Valerie Mahaffy, Juells Gift Shop, Lurgan, Co Armagh. www.Juells.co.uk, www.facebook.com/Juellsgiftstore
I'm very happy with everything Online Solutions have done for me. I'm pleased with my website and the help Roy gave me to create the content, look and feel. Roy and his team have always been at the end of the phone or email and have responded quickly when I've needed anything whether I've had an invoice query or questions about my site. The only problem I've got is finding the time to use the ctrlcube function in order to update my site - not enough hours in the day. I'm keen to give it a go though.
David Dempser, First Health, Lisburn, Co Antrim, www.firsthealthnaturally.com, www.facebook.com/firsthealthnaturally
I'm really pleased with my site and glad that I got it set up. I've had a lot of people contacting me via my website, so that's certainly good. I find Roy and his team very approachable and I can call them whenever I get stuck or anything. I'm currently learning how to update my site using the ctrlcube function and it seems straightforward enough.
Ronan, Annvale Joinery, Armagh, www.annvalejoinery.com, www.facebook.com/annvalejoinery
I heard about the Online Solutions Facebook & Mobile website product at a function which Roy organised. It seemed like a great idea. I found Roy and the team very helpful in setting up our sites and they talked me through any queries I had. Once my sites were up and running, I had a problem with my mobile site - the pages didn't load properly but Roy's team responded and quickly dealt with the issue - it was all resolved very quickly. Great communication from Online Solutions at all times. I find it very easy to update the site myself using the ctrlcube function. I now take videos of new properties and put them on our Facebook site, this is working really well - people click on 'Like' and of course this spreads quickly and easily to lots more potential customers.
Ryan Ashton, Abbey Real Estate, Ballyclare, Co Antrim, www.abbeyrealestate.co.uk (mobile website – visit it using a Smartphone)
5p to contact customers instead of 50p a time!
We use sms marketing to send out service and MOT reminders and have saved a lot of expenses on postage, envelopes, letterheads and ink, it would have cost us 50p for each letter, now it costs just 5p. The time I save is enormous and I also send out warranty expiry checks and to let customers know when their car is ready after the service is complete. Another benefit is being able to send a quick sms "thank you for visiting our showroom" which helps us build relationships with existing and new customers.
In December 2009 we launched the new Astra and used sms to advertise the Open Day and had a great response with people booking test drives and visiting our premises. Our sales people always ask visitors for their mobile number so we can keep in touch with them, building a database of contacts is very important to us. With sms marketing our business has grown and our costs in terms of time and money had decreased. We no longer worry about, for example how a postal strike might affect our ability to contact customers.
The service department has been monitoring the return on investment of letters, email and sms. They have found that by far the best results come from sms. We have also achieved increased car sales with the help of our sms service.I would recommend you contact Inspired Marketing and ask for a free demo of the service. Roy has been extremely helpful to us. Many thanks Roy for the help you have provided us.
Caroline Dean, Gormley Motors Ltd, 17-25 Ballygawley Rd, Dungannon, BT70 1TY 028 8772 2939/028 8224 3116. www.GormleyMotors.com
Mobile Marketing is a nice way of sending out personalized texts to customers, advising them of special promotions, sales and new stock. We are getting ready to use again for another promotion.
Sylvia Kerr, Storey Womenswear, Linen Green, Moygashel, Dungannon, Co Tyrone
In our first Online Solutions campaign we sent out 800 texts costing just £39.20 and got 40 holiday bookings. A fantastic response and we continue to use text message marketing to grow our business!
Stephen Aston, Clubworld Travel, Lurgan, Portadown, Banbridge & Newry
Text Solution is easy to use! Purchasing credits can be done quickly. Roy was very helpful in getting my first message sent. It certainly is a much cheaper way of getting a short message out to a lot of customers quickly.
Lisa Erskine, Marketing Officer, Ards Leisure Centre (part of Ards Borough Council), William Street, Newtownards, Co Down BT23 4EJ
Our first sms campaign created a real buzz!"
We sent out some text messages to members inviting them to come and visit our stand at Sports Comes to Town, held at The Meadows Shopping Centre, Portadown. The same night the text went out, we got responses from members, and on the Saturday as well.The sms helped give the event a real buzz. Many thanks and we will be using the service again.
Gary Robertson, Skye Fitness 7 Little West Street, Portadown Co Armagh BT62 3JL
We are very pleased with the Online Solutions service. We were able to generate quick responses; it's very easy to use and a nice personalized marketing tool.
Denise Skelton, Anne Lawrence Beauty Salon, 102 William Street, Lurgan, Co Armagh, BT66 6JB
SMS helps me build trust with my clients- it's a great little easy to use tool".
I use business sms to create, another more personalized level of contact with my clients. I am no longer wasting money and time in sending out leaflets and flyers; instead I contact my growing opt in list, using my computer and within seconds a text goes out to everyone's mobile phones.
Its great, and the response rates have been fantastic, 30 new bookings for just 300texts and the texts only cost me £14.70! With sms marketing our business has grown and our costs in terms of time and money, has decreased. We no longer worry about increasing advertising costs.I would recommend you to contact Inspired Marketing and ask for a free demo of the service. Roy has been extremely helpful to us. He is always on hand to offer help as well as general marketing advice.
Janine Currie, Body Beautiful, Unit 21 Ballykeel Business Centre, Ballymena, Co Antrim, BT42 4DN
In our first Online Solutions Campaign we brought in an extra 10 new customers and with our second we brought in 20.Some Customers also brought in their partners too!
Carol Beck, Bronze Tanning & Beauty, 80-82 High Street Lurgan, Co Armagh, BT66 8BB
Great! We got 5 new customers, in fact one customer spent over £800.Many thanks Roy for all your help..
Ursula Slowey, Ursula's Fashions, 30 Scotch Street, Armagh BT61 7BY
The cost is low which means I can use it as an ongoing marketing tool
Michelle Coulter, Tranquil Waters, Beauty Salon, 6 Margaret Street, Newry, Co Down BT34 1DF
With our new website located inside the Facebook platform it's easier for potential clients to see what our business is providing. It's different from a normal website because we can interact with the clients as well.We got five new clients from the site.
Byrne & Co Solicitors, 42 Hoghton Street,Southport Merseyside
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